The Red Truck Guys
Local, family owned, and still out of one building in Benton.
Jones Heating & Air was established in 1985 and has kept Central Arkansas warm and cool for over 40 years since. The company is local and family owned, and it runs out of 19133 I-30 Frontage Rd in Benton, AR, the same brick building with the lit channel-letter sign you can see below.
The tagline on the logo is The Red Truck Guys, and it is not a marketing line somebody invented recently. It is on the signage at the older premises too, painted under the company name years before anyone was thinking about a website. The name stuck because the trucks are what people in Benton, Bryant, Bauxite, Conway, Hot Springs and Salem actually see pull into the driveway.
Jones installs Trane, Rheem and Mitsubishi Electric, and holds Mitsubishi Electric Diamond Contractor status, the tier that matters if you are looking at a ductless mini-split and want the longer manufacturer warranty coverage that comes with it. The company is a member of the Better Business Bureau and the Benton Area Chamber of Commerce, and was featured in Saline County Lifestyles.
On Google, Jones Heating & Air holds a 4.6 rating from 105 reviews. Two names come up again and again in them: Dillon and Buck. Neither is a title we are putting on anyone here, they are just the technicians customers keep mentioning by name when they write about the work.
See the full list of what the company works on across services, or send a message to request a callback. For anything that cannot wait, the office is open Monday through Friday, 7:00 AM to 4:30 PM, with a 24 hour emergency line behind it at (501) 778-3324.
1985
Established, over 40 years in Central Arkansas
4.6
Google rating across 105 reviews
Diamond
Mitsubishi Electric Diamond Contractor, alongside Trane and Rheem. It is a dealer tier that has to be earned, and it is what lets us register longer manufacturer warranty cover than a standard dealer can.
BBB
Benton Area Chamber of Commerce & BBB
What customers say
We've been using Jones Heating and Air for the past several years and have had a great experience both from the scheduling standpoint to the in home service standpoint. Whether it is our routine AC tune-up or a last-minute system repair, they handle it perfectly. Dillon is a top notch technician who goes out of his way to ensure the customer comes first.
Buck was very courteous and professional. He was very knowledgeable and attentive to all our questions, and we had many. During the service call, he found that we had a coil leak in the attic where after all the many questions and discussion decided on a complete overhaul/exchange of a 20 yr old unit.
My AC went out at 8pm, Jones heating was out at my house the next morning and replaced the bad capacitor in no time. Dillon was awesome and did a great job. He was very professional and nice.
I have used Jones multiple times and each time im treated with best customer service. Dylan was great today, he recharged my system and gave me some good advice. They were very flexible when I had to reschedule and got me back in the line up the very next day.
He was professional from start to finish, took the time to answer all of my questions, and did an excellent job on my A/C. It's clear he knows his stuff and takes pride in his work.
Benton, Bryant, Bauxite, Conway, Hot Springs, Salem and the surrounding Saline County area. If you are near the edge of that map, call and ask rather than guessing, or see the full service list for what the company covers.