Reach Jones Heating & Air
Call (501) 778-3324, or send the job details below.
The office is open Monday through Friday, 7:00 AM to 4:30 PM. For anything that cannot wait, the same number, (501) 778-3324, reaches our 24 hour emergency line around the clock. The form below is for scheduling and questions, not emergencies: if the system is down right now, call.
Get in touch
Tell us what the system is doing.
Direct line
(501) 778-3324service@jonesheatingandair.comMon-Fri: 7:00 AM - 4:30 PM
Sat-Sun: Closed
24 hour emergency service
19133 I-30 Frontage Rd
Benton, AR 72015
Benton, AR 72015
Service area
Benton, Bryant, Conway, Bauxite, Hot Springs, Salem, Saline County
Find us on I-30 Frontage Rd
19133 I-30 Frontage Rd, Benton, AR 72015.
Before you call
Common questions
Yes. The office runs 7:00 AM to 4:30 PM Monday through Friday, and there is a 24 hour emergency line on top of that. A reviewer whose air conditioning failed at 8pm had a technician at the house the next morning with the capacitor replaced. If you are calling at midnight in August, call (501) 778-3324.
Free estimates on new units, yes. That is a quote for replacing equipment. It is not the same thing as a diagnostic on a system that is still running but misbehaving, which is a service call. Ask on the phone which one you need and we will tell you plainly.
Benton, Bryant, Bauxite, Conway, Hot Springs and Salem, plus the surrounding Saline County area. If you are near the edge of that, call and ask rather than guessing.
Trane, Rheem and Mitsubishi Electric. We are a Mitsubishi Electric Diamond Contractor, which is the tier that matters if you are looking at ductless mini-splits, and it carries longer manufacturer warranty coverage than a standard dealer can offer.
It depends on the age, the refrigerant, and what actually failed. A capacitor on a nine year old unit is a repair. A leaking evaporator coil in a twenty year old system is the conversation one of our customers had this summer before deciding on a full changeout. We will show you what we found and give you both numbers.
Yes. Geothermal heating is on our service list alongside conventional heat pumps and gas furnaces. It is a longer conversation than a swap-out, so call the office and ask for it by name.